Technician Team Manager

Job Description

Job Title: Technician Team Manager. Location: British Columbia, Canada

Responsibilities:

• Lead, coach, and develop a team of test and assembly technicians, including daily priorities, workload balancing, and shift coverage.
• Recruit, onboard, and performance-manage technicians in partnership with HR.
• Provide cross-training and support internal career development.
• Build a 30/60/90-day onboarding framework and manage technician qualification for each station.
• Conduct regular 1:1 meetings, performance reviews, and career development discussions.
• Own daily execution of test and assembly operations and ensure precise adherence to SOPs.
• Maintain technician qualification records, training logs, and certification status;
• Work with Test and Device Engineering to translate new test methods into SOPs, work instructions, and checklists.
• Coordinate equipment calibration, preventive maintenance, and qualification schedules with Engineering and Facilities.
• Act as the first escalation point for station issues and route complex troubleshooting and failure investigations to Engineering.
• Champion laboratory safety, cleanliness, PPE, material handling, equipment protection, and risk mitigation.
• Enforce change-control procedures for recipes, processes, and station configurations.
• Maintain accurate test-run, anomaly, and station records for traceability and root-cause analysis.
• Track team KPIs including throughput, yield, cycle time, station uptime, and SOP compliance.
• Partner with Test Engineering on failure-analysis feedback and process improvements;
• Identify opportunities to simplify, standardize, and automate repetitive tasks.
• Communicate across Device Engineering, Test Engineering, Hardware, Software, and Operations teams to align requirements, schedules, and deliverables.

Qualifications:

• 3+ years of experience leading technician, operator, or junior-engineer teams in a semiconductor, photonics, optics, cryogenic R&D, or pilot-manufacturing environment.
• Proven experience operating a lab or pilot line using SOPs, including shift scheduling, staff qualification, and change control.
• Diploma, BSc, or higher in physics, electrical engineering, photonics, mechatronics, or a related discipline.
• Working knowledge of semiconductor, optical, or cryogenic test environments;
• Experience creating and maintaining SOPs, work instructions, training programs, and qualification records.
• Strong commitment to personnel safety, equipment protection, and risk mitigation.
• Ability to track KPIs such as yield, throughput, uptime, and OEE and use data to guide decisions.
• Strong problem-solving skills and the ability to determine when issues should be triaged or escalated to Engineering.
• Proven ability to attract, motivate, coach, and retain technical talent;
• Experience building inclusive, high-performing teams with people from different backgrounds and experience levels.
• Strong stakeholder-management, interpersonal, written communication, and teamwork skills.
• Ability to translate technical direction into clear, actionable instructions.
• Deep hands-on photonics expertise is not required.

Benefits and Compensation:

• Base annual salary range of $105,900 to $145,600 CAD.
• Equity eligibility for full-time employees.
• Comprehensive benefits including extended health, dental, life insurance, long-term disability, employee assistance, parental leave top-ups, and flexible spending account.
• Relocation assistance for global talent.
• Competitive compensation package;
• Regular social events and team activities.
• Opportunity to work with innovators developing scalable, fault-tolerant quantum computers and quantum networks.
• Collaborative, fast-paced, and inclusive working environment.

Other Information:

• Photonic develops commercial-scale quantum computers and quantum networks using optically linked silicon spin qubits.
• The role is part of the Test Packaging Integration department within the Development & Engineering organization.
• AI tools may assist with reviewing applicant profiles, but hiring decisions are made by people;
• Photonic encourages candidates to apply even if they do not meet every listed requirement but have closely related experience.
• Photonic is committed to equity, diversity, and inclusion.