Technical Account Manager (Optimization)

Job Description

Job Title: Staff Technical Account Manager (Optimization). Location: Italy (Remote initially, transitioning to hybrid in Milan)

Responsibilities:

• Present quantum computing solutions to customers and map them to real business problems
• Translate optimization challenges into practical use cases for enterprise clients
• Communicate product vision, strategy, and roadmap to both technical and executive stakeholders
• Deliver technical presentations at conferences, webinars, and industry events;
• Support customer onboarding, rollout, and long-term adoption of quantum solutions
• Maintain strong technical relationships across client organizations
• Identify new opportunities for applying quantum optimization solutions
• Act as a bridge between customers and internal product and engineering teams
• Provide advisory-level technical support for optimization projects;
• Support marketing and business development through events and webinars

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related STEM field
• 5+ years in technical customer-facing roles such as TAM, Solutions Architect, or Sales Engineer
• Strong foundation in optimization, operations research, or applied mathematics
• Experience with enterprise problem-solving in client environments;
• 2+ years of Python programming experience in enterprise settings
• Experience working with APIs, GitHub, or similar development tools
• Strong ability to explain complex technical concepts to non-technical stakeholders

Preferred:

• Experience in logistics, scheduling, resource allocation, or similar optimization domains
• Familiarity with operations research tools and methods
• Experience in enterprise sectors such as manufacturing, pharma, fintech, or research
• Exposure to project management practices;
• Quantum computing experience (not required but beneficial)
• AI or LLM experience (optional advantage)

Benefits and Compensation:

• Competitive compensation with equity and performance-based rewards
• Opportunity to work with leading-edge quantum optimization technology
• Exposure to global enterprise clients and large-scale industrial problems
• Flexible work setup with international collaboration

Other Information:

• Requires 30% to 50% travel for client meetings and events
• Strong focus on customer success and long-term value delivery
• Inclusive and innovation-driven company culture