Systems Operations Manager

Job Description

Job title: Systems Operations Manager. Location: Daejeon, Daejeon, South Korea

Responsibilities:

• Lead a high-performing on-site team responsible for the maintenance, enhancement, and scaling of IonQ’s quantum systems and supporting platforms
• Recruit, onboard, and develop technical talent to build a strong local operations capability
• Act as a key liaison across customers, vendors, leadership, engineers, operators, and other stakeholders to resolve blockers and ensure smooth system operations
• Lead or coordinate incident response for complex system issues, including root cause analysis, corrective actions, and preventative improvements;
• Oversee and improve operational processes, priorities, and performance metrics to minimize downtime and support reliable fleet performance
• Support continuous improvement of operational resilience and build trust with internal stakeholders and external partners

Qualifications:

• 5+ years of hands-on technical leadership and people management experience, including direct supervision of technical teams
• Experience managing physicists, scientists, engineers, or similarly technical specialists in production, R&D, or operations environments
• Background in operations management, system reliability, or high-availability technical environments;
• Familiarity with incident response, root cause analysis, and improving uptime, resilience, and operational performance
• Strong communication and cross-functional leadership skills, with ability to work effectively across technical teams, leadership, customers, and external partners

Benefits and Compensation:

• Competitive salary with IonQ stock options
• Annual performance bonus
• Opportunities for career growth alongside industry leaders
• Flexible hybrid working and generous annual leave
• Private medical and dental insurance for employee and family;
• Access to a global community of scientists, engineers, and innovators in quantum computing

Other information

• Equal opportunity employer, welcoming applicants from all backgrounds
• Role focuses on leadership and operations rather than deep individual technical contribution;
• Must be comfortable creating structure, momentum, and trust in a small but critical on-site team