Sales Operations Program Manager

Job Description

Job Title: Sales Operations Program Manager. Location: Remote, United States

You will work closely with Sales, Finance, Legal, and Business Systems to ensure efficient Quote-to-Cash processes and predictable revenue outcomes while supporting the growth of D-Wave’s quantum cloud and hardware offerings.

Duties:

• Act as the primary Salesforce point of contact for Sales Operations, including troubleshooting, configuration support, and user guidance.
• Maintain accurate and clean CRM data across accounts, contacts, and opportunities;
• Build dashboards and reports that provide clear visibility into pipeline health, sales performance, and execution.
• Support Quote-to-Cash workflows, including approvals and resolving blockers that delay revenue bookings.
• Ensure compliant and accurate booking of sales transactions for Finance, Legal, and post-sales teams.
• Document sales and operational processes to support continuous improvement.
• Create clear documentation such as SOPs, onboarding guides, and tool usage instructions.
• Deliver training on GTM tools, workflows, and operational best practices;
• Prepare recurring and ad-hoc reports and presentations for Sales Leadership and Finance.
• Support Quarterly Business Reviews and other business management activities with structured data and insights.

Qualifications:

• 5+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or similar GTM roles.
• Strong hands-on experience with CRM systems, with Salesforce experience highly preferred.
• Experience supporting quoting workflows, deal reviews, or order management processes.
• Strong analytical skills with the ability to build reports and interpret data using tools such as Python.
• Program and project management experience with a proven delivery track record;
• Excellent communication and organizational skills, with the ability to manage competing priorities.
• Comfortable working cross-functionally and driving change across teams.

Benefits and Instructions:

• Salary range: $80,000–$120,000 USD per year.
• Remote role based in the United States.
• Competitive total rewards package including base pay, equity, bonus, and benefits.
• Inclusive and diverse workplace culture focused on growth and ownership.
• No third-party candidates accepted;
• During the interview process, the recruiter will review full compensation and benefits details.