Technical Account Manager (Optimization)

Job Description

Job Title: Senior Technical Account Manager (Optimization). Location: Japan

Job Type: Full-time, Professional, Hybrid/Client-facing (30–50% travel)

Responsibilities:

• Lead technical engagements with APAC customers to integrate and deploy quantum computing solutions
• Present products to prospects, identify critical computational challenges, and map company value
• Deliver technical presentations at conferences, webinars, and seminars;
• Support marketing efforts and represent the company at industry events
• Hold technical meetings with clients during rollout, expansion, and support phases
• Build and maintain long-term technical relationships across project lifecycles
• Identify and recommend new projects leveraging D-Wave’s platform;
• Serve as a technical advisor on optimization, industry trends, and competitive positioning
• Communicate customer requirements internally and advocate for client needs
• Support discovery meetings to identify professional service opportunities
• Provide technical support through advisory services

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or related STEM field; advanced degree preferred
• Fluent in Japanese and English
• 5+ years of experience in technical, customer-facing roles (Sales Engineer, Technical Account Manager, Presales, Solution Integrator, Customer Success)
• 2+ years hands-on Python programming experience in enterprise environments;
• Experience supporting clients in logistics, manufacturing, pharma, fintech, research, or education
• Strong foundation in optimization, algorithms, or applied mathematics
• Familiarity with tools like GitHub and REST APIs
• Proven ability to communicate technical content to both technical and non-technical stakeholders

Preferred:

• Familiarity with operations research techniques and tools
• Experience with project areas in logistics, scheduling, or resource allocation
• Quantum computing or AI/LLM experience is a plus;
• Project management experience is a plus

Benefits and Compensation:

• Competitive pay including base, equity, bonus, and perks
• Opportunities for professional growth, client engagement, and leadership development;
• Exposure to cutting-edge quantum computing optimization projects and enterprise clients

Other Information:

• No 3rd party candidates will be accepted
• D-Wave is an equal opportunity employer supporting diversity and inclusion