Senior Business Analyst - Sales

Job Description

Job Title: Senior Business Analyst - Sales Systems. Location: Burnaby, Canada

You will work closely with stakeholders and executives to understand needs, define requirements, guide enhancements, and support system improvements that create real business value.

Duties:

• Gather and understand business and technical needs from sales teams and partners.
• Lead changes and improvements in Salesforce, CPQ, NetSuite, and related sales systems;
• Manage several projects from the start through completion, ensuring goals, timelines, and scope are met.
• Troubleshoot system problems, run tests, and prepare technical documents and training material.
• Find process improvements that make systems easier to use and more efficient;
• Work with internal developers, outside consultants, and cross-functional teams to deliver solutions.
• Review and assess new sales tools to support business growth.

Qualifications:

• Bachelor’s degree in Information Science, Computer Science, or comparable experience.
• Four or more years of experience with sales systems, automation, and business analysis.
• Hands-on experience with Salesforce, CPQ, Revenue Cloud, and finance systems such as Apex, Trigger, Visual Force, and Force.com.
• Strong understanding of integrations, data structures, and system design;
• Experience leading or supporting projects using Agile or Waterfall methods.
• Skilled in documentation, technical specifications, and creating clear training material.
• Familiarity with BI tools like Power BI and project tools such as Jira, Confluence, and Visio.
• Experience with sales tools such as HomeRun, Gong, DocuSign, and ZoomInfo;
• Strong communication and stakeholder management skills, with ability to explain technical concepts in simple terms.
• Ability to work independently, take ownership, and guide system improvements across teams.
• Comfortable identifying opportunities and making decisions that support better business outcomes.

Benefits and Information:

• Annual base pay range: 77,120 to 115,680 CAD for Burnaby.
• Total rewards include equity, bonus, perks, and a range of benefits.
• D-Wave values inclusion and welcomes people from diverse backgrounds and experience levels.
• No third-party candidates will be accepted;
• Equal employment opportunity is provided to all applicants.