Technical Account Manager

Job Description

Job Title: Staff Technical Account Manager - US Government. Location: Remote - United States (U.S. Government customers, travel required)

In this client-facing role, you will act as a trusted advisor, helping organizations understand quantum optimization use cases and successfully deploy D-Wave’s systems and cloud services; You will collaborate across sales, product, and customer success teams to ensure long-term customer value and impact.

Duties:

• Partner with sales and business development teams to present D-Wave solutions to government customers.
• Translate customer challenges into meaningful quantum computing use cases.
• Communicate product vision, strategy, and roadmap to executive and technical audiences.
• Deliver technical talks at conferences, webinars, and industry events;
• Support marketing efforts through events, demos, and customer education sessions.
• Lead regular technical meetings during onboarding, deployment, and expansion phases.
• Build long-term relationships with customer teams across the full project lifecycle.
• Identify new opportunities where D-Wave solutions can deliver measurable ROI.
• Serve as a technical expert on quantum optimization, algorithms, and market trends.
• Gather customer requirements and advocate for them with internal product teams;
• Clearly explain complex technical topics to both technical and non-technical audiences.
• Travel 30%–50% for client meetings, conferences, and training events.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related STEM field.
• Active Secret security clearance is required; Top Secret is preferred.
• 8+ years of experience in a technical customer-facing role such as Technical Account Manager, Sales Engineer, or Solutions Architect.
• 5+ years of professional experience with Python programming;
• Proven experience supporting U.S. Government customers, including defense, civilian agencies, or intelligence communities.
• Strong background in optimization, algorithms, or applied mathematics.
• Experience using tools such as GitHub and REST APIs.
• Familiarity with operations research methods is highly desirable.
• Ability to communicate complex ideas independently and effectively;
• Experience in logistics, scheduling, or resource allocation projects is a plus.
• Prior quantum computing or project management experience is beneficial but not required.

Benefits and Instructions:

• Competitive base salary with equity, bonus, and comprehensive benefits.
• Ownership opportunities through company equity.
• Exposure to cutting-edge quantum computing technologies at D-Wave.
• Inclusive and supportive work culture focused on growth and innovation.
• Final compensation is based on experience, skills, and role level;
• No third-party candidates will be considered.
• D-Wave is an equal opportunity employer and values diversity across all teams.